- How can I make payments to Sura Books?
Q. How can I make payments to Sura Books?
With Sura Books, you can have various payment options. Be it any payment method, you can be sure of trusted payment gateway with our Secure Encryption technology that maintains confidentiality of your transaction details.
You can purchase in Sura Books using Internet banking, E-Gift Voucher (eGV), Cash on Delivery . We also accept payments done with Visa, MasterCard, American Express, Maestro credit or debit cards in India and 21 other countries.
- Will there be any hidden charges for the purchase I make in Sura books?
Q. Will there be any hidden charges for the purchase I make in Sura books?
The price mentioned in our site is final and all-inclusive. There is no other hidden charge as such. Refer Product page to know the exact price of each and every product.
The seller may quote extra charges towards product delivery depending on their unique policy terms. To know details of such extra charges, browse through details of individual sellers. In case of seller Sura Books, the Rs. 50 delivery charge is waived off on orders worth Rs.500 and over.
- What does Cash on Delivery mean?
Q. What does Cash on Delivery mean?
If you find online payment mode not to suit or comfort you, you can pick the alternative payment method called Cash on Delivery (CoD). With this, you can have the freedom to make the payment at the time of product delivery at your place. Note that CoD does not require any advance or partial payments to be made online.
Using CoD, you are free to shop books in Sura Books worth up to Rs 20,000 without any online payment. This is strictly Cash on Delivery payment method, and no E-Gift Vouchers or store credits will be accepted. Likewise, foreign currencies will not be accepted. You will have to pay only as ready cash in Indian Rupees. No Cheque / Demand Draft will be accepted .
- How can I make payment using by credit or debit card?
Q. How can I make payment using by credit or debit card?
Payments made using credit or debit cards issued in India and 21 other countries are accepted at Sura Books.
We accept Visa, MasterCard and American Express credit cards. Below are the required details in case of payment using credit card:
-> Credit card number
-> Expiry date of your credit card
-> 3-digit CVV number which you can find at the backside of your credit card
On feeding the above details of your credit card, you will get redirected to bank`s page which will require a secure password. Below are the required details in case of payment using debit card:
-> Debit card number
-> Expiry date of your debit card
-> 3-digit CVV number which you can find at the backside of your debit card
On feeding the above details of your debit card, you will be redirected to secure page of your bank which will require an online password (which is issued to you by your bank) for completing the payment process.
- Will it be safe for me to use my credit or debit card in Sura Books?
Q. Will it be safe for me to use my credit or debit card in Sura Books?
With Sura Books, you can have the highest level of transaction security available in the internet currently. Sura Books uses 256-bit encryption technology to protect your card information while securely transmitting it to the respective banks for payment processing.
Each one of the payment made with credit or debit card is processed via secure and trusted payment gateways that are managed by top banks. Furthermore, we add yet another layer of security to your online transactions using a Secure Password.
- How do you prevent card fraud?
Q. How do you prevent card fraud?
We take immense care and remain cautious about fraud detection and resolution capability. Each one of the payment made in Sura Books is monitored by our team and our online payment partners. We keep checking for any suspicious activity all 24 x 7 .
In case if any fraudulent case is sensed, we perform manual verification process. If it doesn`t help out in figuring out the possibility of fraudulence, we immediately withhold the transaction and request for identity documents from the user. These documents are then cross checked in order to identify if the user is genuine.