Understanding ‘My Account’. How to update my personal information?
Updating your SURABOOKS.COM account and viewing the orders is very easy and can be done any time by going to ‘My Account’.
It allows you to have overall control of all your transactions that place on SURABOOKS.COM .
- Edits/manage personal data like your email ids, phone numbers and address.
- Tracking your order status
- Change your password
How to merge my SURABOOKS.COM accounts that are linked with other email ids?
It is possible to merge two SURABOOKS.COM accounts that are linked with different email ids. You can also update the email ids that are linked to your current SURABOOKS.COM account. The procedure is very much similar.
- Step One: Log in to the SURABOOKS.COM account.
- Step Two: Go to ‘settings’ tab, present in ‘My Account’ pane and click on the option stating ‘Update email’.
- Step Three: You will you ‘current email id’ in ‘update email’ section. Enter ‘new email id’ beneath. Click on ‘Save Changes’ button to receive a message stating ‘We are sending you a mail to your latest email id to re-confirm’.
- Step Four: Visit ‘new email’ section and click on SURABOOKS.COM account. Then update email message to confirm.
- Step Five: You will be then redirected to ‘Updated email’ page. Below the ‘new email id’, you need to provide password for the present SURABOOKS.COM account. Then enter new SURABOOKS.COM account password. Once again re-enter password for confirming the new SURABOOKS.COM account password. Now click ‘update email’ button.
How to understand my order is confirmed?
Once the order is logged and you have received the payment authorization, seller would confirm order receipt and starts to process it.
An email would be sent to you containing particulars of your order on confirmation of the order. The mail would contain a unique Order ID (For instance, OD1303140214), including the list of products that you had ordered, the anticipated delivery date.
You will receive notifications, when the seller ships products to you. The shipping details would be provided along with the related tracking number(s).
Is it possible to order an item, which is currently ‘Not in Stock’?
Unfortunately, items that are listed ‘Not in Stock’ will not be available for sale. You can utilize the ‘Notify Me’ feature for getting information on the availability of the product with sellers on SURABOOKS.COM .